Form Reporting Options

Reporting Options

 * 1) GRTD Display
 * 2) Dashboard - Contact Source
 * 3) Working Days
 * 4) Working Hours - Start
 * 5) Working Hours - End
 * 6) Non Working Days
 * 7) Sales Outcomes

GRTD Display
Outbound GRTD article
 * By setting this drop down list to 'True' or 'False' it enable a GRTD to be displayed for the form

Dashboard - Contact Source

 * For the Dashboard reports - The Contact Source is driven by the selected option

Working Days

 * Enter in the working days of the week for the form
 * In the format --> Monday,Tuesday,Wednesday e.t.c.

Working Hours - Start

 * Enter in the start time of the working day
 * In the format --> HH:MM:SS

Working Hours - End

 * Enter in the finishing time of the working day
 * In the format --> HH:MM:SS

Non Working Days

 * Enter in any dates not to be included in the reports i.e. Bank holidays
 * In the format --> MM-DD

Sales Outcomes

 * Enter in the outcomes that should be watched
 * In the format --> Outcome 1, Outcome 2, Outcome 3